Author Archive
The Champion’s Role In Successful Six Sigma Deployments
There are various factors that should be in place to ensure that a project is successful. For a project to succeed it has to be well-aligned with the business plan and the Black Belts should be adequately trained - along with the commitment of senior management and a connected Champion.
The champion is generally a person […]
Things A Six Sigma Green Belt Should Know
All of the “Belts” play various roles in the Six Sigma project. Green Belts and Black Belts are allowed to commence, expand and lead projects in their functional areas.
Project Implementation
Green Belts are those employees who are trained to implement Six Sigma projects under the guidance of the Black Belts to achieve the desired goals. They […]
Six Sigma: Choosing The Best Method For Listening To The Customer
Telephone Surveys
A telephone survey is a basic way to randomly select and carry out customer surveys. The sample generated can be generalized to an entire target population. A great example of this is if you want to carry out a survey of customers who have bought or have viewed a newly-launched product.
A standard questionnaire […]
Six Sigma Black Belt Candidate Qualities
Six Sigma Black Belts act as change agents. They are looked upon as prospective leadership material in areas other than Six Sigma also. They are knowledgeable and skilled in the use of Six Sigma tools and methods.
When you are selecting Six Sigma Black Belt candidates, you need to look broadly at some of the […]
Asking The Right Questions Is The Key To Six Sigma Data Collection
The most important factor in getting the relevant information is asking the right questions. The right questions help the respondents to understand it and answer accordingly.
Consider a situation where a help desk technician receives a call from a frantic customer saying she has spilled coffee onto a keyboard. The technician in this situation should think […]
Managing Six Sigma Change Resistance
Without the acceptance of employees, Six Sigma process improvement is bound to fail. Resistance to change has to be anticipated by the Six Sigma project team.
Resistance may be shown by employees by ignoring the new process, disagreeing with the benefits, or criticizing the new tools or software applications.
Communication is the Key
Six Sigma team leaders […]
Strategic Planning And Six Sigma
Six Sigma has been basically used either for improvement of existing processes or in designing a new product or process.
The basic concept of Strategic Six Sigma is to analyze likely variations and risks in a system under consideration for a strategy and apply DMAIC philosophy-based tools for process improvement.
Planning
Strategic planning as applied to Six […]
Stagnating At Work? Seek Out A Mentor
For the past five years, I took pride in the fact that I was always the youngest manager at the annual Regional Managers Sales Conference.
Something was surely wrong and I was ignorant about it. I took time off to find out what the reason was for my not moving ahead. Sometimes it’s a good […]
How To Recover After A Bad Career Move
Reasons for Finding a New Job
Many people often dream of finding a new job due to dissatisfaction in their current one. Before making a move, you need to identify the reason or purpose that you want to do so.
Job dissatisfaction may be based on a number of reasons, such as career stagnation, not getting […]
Commonly Used Six Sigma Methodologies
One of the main objectives is to achieve near-perfect business processes wherein the total number of defects never exceeds 3.4 per million opportunities that might exist for such defects to occur.
For achieving this, businesses mostly use Six Sigma methodologies such as DMAIC and DMADV. Here’s some more on the two methodologies to help you […]
