Negotiation

Top 6 Secrets to Mastering Communication

Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships, and is an essential part of any personal development effort. Do you often find yourself misunderstanding others? Do you have difficulty getting your point across clearly? When it comes to communication, what you say and what you don’t say […]


Ten Simple Ways To Win Friends And Influence People

Do you want to be more persuasive? Do you wish you had the “gift of the gab?”
Eloquence makes wonderful things happen. It opens mind and shifts attitudes. It also wins friends and influences people.
The “gift of the gab” is the power of personal influence. This has been highly prized throughout […]


Is Workplace Conflict Destructive or Creative?

Whenever you work with people, conflict is inevitable. The tension created by daily conflict either results in wasted time, decreased productivity, and poor decisions or the sort of internal competition that pushes each individual to do their best, if for no other reason that convince their coworkers that they can do it.
This inevitable conflict is […]


Conflict: Unavoidable and Potentially Positive (Part 1 of 4)

When you’re the one who must deal with conflict you know what to do?
If you’re an executive, manager or human you resource professional, managing conflict is probably part of your job. So is recognizing when hidden conflict is the source of a problem.
The very word conflict has a negative impact on most people: you associate […]


How To Read A Person Like A Book

When I was 15 years old, I found a book on body language. I purchased it because I wanted to read something on a train journey that I was taking that day. I read the book with some fascination.
Later, during the day, I struck a conversation with an elderly Irish clergyman, in the dining […]


The Value of a Construction Inspection

Buyers of re-sale homes almost always have their homes inspected by a professional inspector. Buyers of new homes, however, often do not take this important step. There are several reasons for this:
1) The buyer is getting a brand new home, and thinks that the inspection is an unnecessary added cost.
2) The […]


You Can’t Play Win-Win With A Bully Until…

When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won’t work. You must start by giving him a reason to listen to you.
“He didn’t refund my money. I’ve called three times and actually spoke to him once, and he agreed that I was entitled […]